At SealAll (“we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website sealall.ca or engage our exterior restoration services.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information that is necessary to provide you with accurate estimates and professional services. This may include:

Personal Information

• Contact Details: Name, email address, and phone number.
• Property Details: Service address, billing address, and property access codes (if applicable).
• Payment Information: Credit card details or banking information (processed securely through third-party payment processors; we do not store full credit card numbers).

Project Information

• Photos & Videos: Images of your property (driveways, patios, walkways) submitted by you for an estimate or taken by our team before/after service for quality assurance and marketing (with your consent).
• Service History: Records of past services, quotes, and communications.

Automated Information

• Technical Data: IP address, browser type, and operating system when you visit our website.
• Cookies: Small data files used to track website usage and improve user experience.

2. How We Use Your Information

We use your data for legitimate business purposes, including:

• Providing Services: To schedule estimates, perform pressure washing/sealing work, and communicate project updates.
• Customer Support: To respond to your inquiries, warranty claims, or support requests.
• Billing & Payments: To process invoices and collect payments.
• Marketing: To send you seasonal maintenance reminders, promotions, or newsletters (you may opt-out at any time).
• Quality Assurance: To monitor the performance of our teams and ensure high standards.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share data only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our business (e.g., payment processors, email marketing platforms), provided they agree to keep this information confidential.
• Legal Compliance: When required by law to comply with a subpoena, legal process, or government request.
• Business Transfers: In the event of a merger, sale, or transfer of business assets.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. You can choose to set your browser to refuse cookies or to alert you when cookies are being sent. If you do so, some parts of the website may not function properly.

6. Your Rights

Residents of Ontario and Canada have specific rights regarding their personal information. You have the right to:

• Request access to the personal data we hold about you.
• Request corrections to inaccurate or incomplete data.
• Request deletion of your personal data (subject to legal retention requirements).
• Opt-out of marketing communications.

To exercise these rights, please contact us at info@sealall.ca.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: danny@sealall.ca
• Phone: +1-888-732-5255
• Address: 1889 Hwy 7, Concord, ON L4K 1V4 Vaughan, Ontario